AUSTIN, Texas, April 27, 2017 — Zilliant, a leading AI-driven SaaS platform for maximizing the lifetime value of B2B customer relationships, today announced Zilliant IQ™, the only SaaS platform powered by machine intelligence that enables B2B enterprises to maximize the true economic potential of every customer. In particular, the platform allows B2B companies to master the most reliable, predictable, and actionable driver of top-line growth and margin enhancement – the expansion of existing customer relationships.
The Zilliant IQ platform leverages AI to identify the best path to hitting revenue and margin targets and is proven to increase customer lifetime value up to 20 percent. Zilliant IQ provides B2B companies a real-time view of CRM and ERP data, including customer behavior, purchasing patterns and competitive environment. The platform delivers actionable guidance to sales teams so that every customer interaction is customized based on all this information.
Zilliant IQ delivers actionable guidance to sales teams so that they will know what products they should be offering, at what time, to whom and for how much.
"At Zilliant, we envision a world in which B2B companies use data and machine learning to strengthen every customer relationship," said Greg Peters, president and CEO of Zilliant. "We've been delivering this AI-enriched guidance for 15 years. We're proud to expand on this expertise and introduce the Zilliant IQ platform, which helps companies increase the value of every single customer relationship."
The company introduced the Zilliant IQ platform last week at an event in Austin, Texas, receiving an overwhelmingly positive response from partners and customers.
"At Veritiv, we are committed to understanding our customers' needs and providing solutions that add value. The Zilliant platform helps our team deliver AI-enriched guidance to Veritiv sales representatives that is customized to the unique circumstances of each customer interaction," said Veritiv Vice President of Field Initiatives and Sales Enablement Debbie Grigg.
Zilliant has witnessed strong growth since its inception and recently raised $30 million in funding from Goldman Sachs to continue its growth trajectory globally. A new report from market research firm Tractica forecasts the annual global revenue for artificial intelligence products and services will grow from $643.7 million in 2016 to $36.8 billion by 2025 – a 57 percent compounded annual increase. As such, AI represents the fastest growing segment of any size in the IT sector.
"Zilliant's experienced team of data scientists has folded machine learning into their big data-based SaaS to create Zilliant IQ, a best of both worlds combination of classic analytics and operations research with AI," said Paul Teich, principal analyst, TIRIAS research. "I congratulate the company for extending its big data leadership into AI and look forward to its continued innovation."
Zilliant offers the only AI-based SaaS platform enabling B2B companies to grow share and profits while maximizing customer lifetime value. The company's advanced intelligence is delivered seamlessly through the Zilliant IQ™ platform, which is integrated within existing field sales workflows, CRM applications and eCommerce channels, to inform pricing and sales decisions and increase the value of every B2B customer interaction. Learn more about how Zilliant helps maximize the lifetime value of B2B customer relationships at www.zilliant.com.